# TR-369: The User Services Platform *A standardized protocol to manage, monitor, update, and control connected devices, IoT endpoints, user services and home networks* See for the current USP specification. ## What is USP? The **User Services Platform** is a standardized **protocol for managing, monitoring, upgrading, and controlling connected devices**. USP allows service providers, consumer electronics manufacturers, and end users to: * Create interoperable and vendor-independent **managed Wi-Fi systems**. * Perform **lifecycle management** of consumer connected devices and containerized microservices. * Support **independent applications** for application-enabled services gateways. * Enable **IoT and consumer electronics upgradability** for critical security patches. * Develop applications that gather the telemetry necessary to **mass data processing, AI, and machine learning**. * **Bootstrap and configure** newly installed or purchased devices and applications. * Let customer support **monitor and troubleshoot** connected devices, services, and home network links. * Easily map the home network to **control service quality and monitor threats**. * Securely **control IoT, smart home, and smart networking functions** locally or from the Cloud. * **Enable multi-tenant** (i.e., multi-stakeholder) management and control. USP represents the natural evolution of the Broadband Forum's [CPE WAN Management Protocol (CWMP)](http://www.broadband-forum.org/cwmp), commonly known as TR-069. It uses an expanded version of the Device:2 Data Model to represent device operations (firmware upgrades, reboots, etc.), network interfaces, and service functions (IoT functions, VoIP, etc.).